Returns and Refund Policy

At LA Kush, we strive to ensure that our customers are satisfied with their purchases. If for any reason you are not completely satisfied with your order, we offer a simple and hassle-free returns process.

Returns

If you would like to return your purchase, please contact our customer support team within 7 days of receiving your order. We will provide you with instructions on how to return your products.

Once we receive your returned products, we will inspect them to ensure they are in the same condition as when they were shipped. If everything is in order, we will issue you a refund within 7 business days. Please note that we cannot accept returns for products that have been used, opened, or damaged by the customer.

Refunds

If you receive a damaged or defective product, please contact us immediately. We will work with you to resolve the issue and provide you with a replacement product or a refund.

If you are approved for a refund, it will be processed within 7 business days. Refunds will be issued in the same form of payment as the original purchase.

Shipping

Customers are responsible for shipping costs for returned products unless the return is a result of an error on our part. We recommend using a trackable shipping service and purchasing shipping insurance for returns to ensure the products are delivered to us safely.

Please note that we cannot be held responsible for lost or stolen packages. We recommend contacting the shipping carrier to resolve any issues with lost or stolen packages.

Thank you for choosing LA Kush for your online marijuana needs. If you have any questions about our returns and refund policy, please don’t hesitate to contact our customer support team.

Effective date: May 11, 2023

Last updated: May 11, 2023